Working for us

We love our customers, and they love us – as they continue to tell us! The very best customer service and communication is vital to our hard-earned reputation, and this is where you could make that difference.

As a company, AD Merchandise invests in our staff with regular training and development, which will continue as we gain ISO status. Our modern air-conditioned office has stunning panoramic views over Manchester, and also offers a cafe and gym on the ground floor plus free secure parking. You'll have a chance to shape the future of the company, so this is an exciting time to join us.

Internal / External Account Manager - Full Time

We are offering an attractive negotiable salary with a generous uncapped commission scheme, plus other benefits.

The Role:

AD Merchandise is expanding and we are looking to grow our sales team. We require an energetic, enthusiastic and well-organised Account Manager. We want someone to manage existing key accounts and add new accounts that give combined sales of £400k+ per annum. You must be reactive, proactive and have a proven track record in sales. You should have the ability to plan, forecast and achieve orders/sales targets. You will be supported in this role by an Account Executive and by the Directors of the business.

Essential Requirements:

  • At least 3 years’ experience in the promotional merchandise industry.
  • Extensive knowledge of promotional products and trade suppliers.
  • Possess excellent account management skills.
  • Have the ability to identify and exploit opportunities with existing and new customers.
  • Be totally customer focused.
  • Have a plan, act and deliver mentality – a ‘make-it-happen’ approach!

    Do you want to work in a dynamic and fast-growing business that will appreciate your efforts and achievements?


Talk to us! Send your CV to:

Although we're not actively recruiting for other roles at the moment, we're always on the look out for talented people, so please get in touch if you think you have what it takes!



The role of Administrator requires an ultra-organised individual with a meticulous attention to detail to help us liaise with suppliers, book new jobs in and work closely with the accounts department to ensure a smooth handover. You need to do all this with a smile on your face and a friendly 'can-do' attitude! In short, this is a challenging and exciting role, which will be rewarded with a competitive salary. Knowledge of the promotional merchandise industry is desired, though not essential, as full training will be provided.


  • Provide excellent customer service and total customer care at all times.
  • Plan time and resources effectively to ensure order input.
  • Maintain price levels to give minimum budgeted gross profit (or better).
  • Establish and maintain good relationships with key buying personnel through regular contact over the phone (and in person if/when necessary).
  • Close liaison with Commercial Supervisor.
  • Administer and record everything to do with suppliers and jobs to a very high level and in accordance with company standards and procedures.
  • Display excellent communication skills at all times – oral and written.
  • Display excellent organisational skills and account management discipline at all times.
  • Help to ensure that AD Merchandise is totally customer focused in all that it does.
  • Develop and maintain AD Merchandise's image in all markets – help to raise the profile.
  • Purchasing and negotiations to achieve best possible margins.
  • Health & Safety awareness and adherence at all times.